Physiotherapy, RMT, Chiropractic & Acupuncture
Highly Covered: Usually eligible for direct billing with most extended health plans. Coverage limits vary by your specific policy.
Direct Billing Available
Extended Health Insurance in Burnaby and Vancouver
We believe that accessing your health benefits should be as stress-free as your treatment. We handle the paperwork and direct bill most major extended health providers, ICBC, and WorkSafeBC.
Which Services Can You Direct Bill For?
Coverage depends entirely on your specific insurance policy. Here is a general guide to what is typically covered under extended health benefits.
Counselling (RCC)
Varies by Plan: Coverage varies widely by plan. Many plans cover Registered Clinical Counsellors, but please verify with your provider first.
Kinesiology (Active Rehab)
Special Circumstances: Often not covered by standard extended health, but frequently covered under ICBC active rehab or specialized return-to-work programs.
Supported Insurance Companies
This page lists the insurance companies and public programs we currently support for direct billing. Coverage still depends on your plan, service, and remaining benefits.
45 matching results
Public Programs
Claim-based or provincial programs we can help bill directly.
ICBC
WorkSafeBC
MSP Supplementary Benefits
Common Extended Health Insurers
The names patients most often recognize when they bring an employee or private benefits card.
Pacific Blue Cross
Sun Life
Canada Life
Manulife Financial
GreenShield Insurance
Medavie Blue Cross
Alberta Blue Cross
Desjardins Insurance
ClaimSecure
Empire Life
Industrial Alliance
Additional Supported Insurers
More plans we can submit through when your policy is active and eligible.
AGA Financial Group
belairdirect
Beneva
BPA
Canada Life - PSHCP
Canadian Construction Workers Union
Chambers of Commerce
CINUP
Coughlin & Associates
Cowan
Equitable
First Canadian
GMS Carrier 49
GMS Carrier 50
GPM Group Benefits
GroupHEALTH
GroupSource
Johnston Group
LiUNA Local 183
LiUNA Local 506
Manion
Maximum Benefit
MDM Insurance Services
MÉDIC Construction
People Corporation
Quikcard
RWAM
Simply Benefits
SSQ Insurance
Union Benefits
UV Insurance
What To Bring
To make your first visit smooth, please bring your insurance card (and claim number if applicable). This allows us to quickly verify your benefits and confirm coverage before your appointment begins.
Insurance coverage questions
Does ICBC cover treatment at Phoenix Rehab?
For eligible accident claims, Phoenix Rehab can help with direct billing when you have an ICBC claim number and the claim details can be confirmed. Coverage and approvals depend on ICBC and your claim.
Can WorkSafeBC claims be billed directly?
For eligible workplace injury claims, bring your WorkSafeBC claim information. The team can help confirm whether direct billing applies before your treatment plan moves forward.
Does MSP cover any services?
MSP supplementary benefits may help with selected services for eligible BC residents. Coverage rules, remaining visits, and service eligibility depend on your MSP status.
Can I use extended health benefits?
Many extended health plans include physiotherapy, chiropractic, registered massage therapy, acupuncture, counselling, or related care. Direct billing depends on your insurer, plan, service, and provider setup.
Is direct billing guaranteed?
No. The front desk can attempt direct billing when plan details are available, but eligibility is determined by the insurer or program. Patients remain responsible for balances if a plan declines or only partly pays.
Explore Our Services & Billing Options
Learn more about the services covered by your insurance plan.