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Phoenix Rehab & Holistic Health Centre
Direct Billing Available

Insurance & Direct Billing

We believe that accessing your health benefits should be as stress-free as your treatment. We handle the paperwork and direct bill most major extended health providers, ICBC, and WorkSafeBC.

Supported Insurance Companies

This page lists the insurance companies and public programs we currently support for direct billing. Coverage still depends on your plan, service, and remaining benefits.

Public Programs

Claim-based or provincial programs we can help bill directly.

ICBC
WorkSafeBC
MSP Supplementary Benefits

Common Extended Health Insurers

The names patients most often recognize when they bring an employee or private benefits card.

Pacific Blue Cross
Sun Life
Canada Life
Manulife Financial
GreenShield Insurance
Medavie Blue Cross
Alberta Blue Cross
Desjardins Insurance
ClaimSecure
Empire Life
Industrial Alliance

Additional Supported Insurers

More plans we can submit through when your policy is active and eligible.

AGA Financial Group
belairdirect
Beneva
BPA
Canada Life - PSHCP
Canadian Construction Workers Union
Chambers of Commerce
CINUP
Coughlin & Associates
Cowan
Equitable
First Canadian
GMS Carrier 49
GMS Carrier 50
GroupHEALTH
GroupSource
Johnston Group
LiUNA Local 183
LiUNA Local 506
Manion
Maximum Benefit
MDM Insurance Services
MÉDIC Construction
People Corporation
RWAM
Simply Benefits
SSQ Insurance
Union Benefits
UV Insurance

What to Bring: To make your first visit smooth, please bring your insurance card (and claim number if applicable). This allows us to quickly verify your benefits and confirm coverage before your appointment begins.

Which Services Can You Direct Bill For?

Coverage depends entirely on your specific insurance policy. Here is a general guide to what is typically covered under extended health benefits.

Physiotherapy, RMT, Chiropractic & Acupuncture

Usually eligible for direct billing with most extended health plans. Coverage limits vary by your specific policy.

Highly Covered

Counselling (RCC)

Coverage varies widely by plan. Many plans cover Registered Clinical Counsellors, but please verify with your provider first.

Varies by Plan

Kinesiology (Active Rehab)

Often not covered by standard extended health, but frequently covered under ICBC active rehab or specialized return-to-work programs.

Special Circumstances

Specialized Coverage Programs

Beyond standard extended health, we are registered providers for ICBC, WorkSafeBC, and MSP Premium Assistance. We manage the reporting and billing so you can focus entirely on your recovery.

ICBC (Car Accident Claims)

If you've been in a motor vehicle accident, ICBC may cover your treatment costs. We direct bill ICBC so you don't pay out-of-pocket for approved sessions.

Read our full ICBC guide

What's Covered

Physio, RMT, Chiro, Kinesiology, Counseling, Acupuncture

What To Bring

ICBC claim number, date of accident, photo ID

WorkSafeBC (Workplace Injuries)

If you've been injured at work, WorkSafeBC may cover your rehabilitation costs. We help with recovery and early return-to-work planning.

What's Covered

Physio, Chiro, RMT, Acupuncture (most commonly approved)

What To Bring

WorkSafeBC claim number, employer information

MSP (Medical Services Plan of BC)

MSP provides partial coverage for patients on premium assistance. Coverage is limited, but you may be eligible for reduced rates.

What's Covered

10 combined visits per year for Physio, Chiro, RMT, Acupuncture

What To Bring

BC Services Card (CareCard)

Ready to Start Your Recovery?

Don't let insurance confusion delay your healing. Book your appointment today and our administrative team will help verify your coverage.

Book Your Assessment Now

Serving patients across Burnaby and Vancouver, BC.

Explore Our Services & Billing Options

Learn more about the services covered by your insurance plan.

Call 778-379-9888Book Now