Physiotherapy
Movement assessment, education, exercise, and other physiotherapy care for whiplash-related symptoms.
Whiplash care under an ICBC claim
Whiplash Care for ICBC Claims in Burnaby and Vancouver
Whiplash can involve neck pain, stiffness, headaches, dizziness, and changes in movement after a collision. An assessment helps match care to your symptoms and accepted claim.
Common whiplash-related concerns
Symptoms and their timing vary. Seek urgent medical care for severe or rapidly worsening symptoms.
- Neck pain or stiffness
- Reduced neck movement
- Headaches
- Shoulder or upper-back tension
- Dizziness or balance concerns
- Sleep, driving, or activity disruption
Care options after assessment
Care is based on your presentation, clinical assessment, and claim eligibility.
Chiropractic and RMT
Chiropractic or registered massage therapy may address eligible neck, back, joint, or soft-tissue concerns.
Related support
Acupuncture, vestibular care, or counselling may be considered when symptoms and the care plan support them.
How whiplash care starts
Report the collision, share your claim details, and book the discipline that fits your first assessment.
Phoenix Rehab checks visit and direct-billing eligibility before booking. ICBC remains responsible for claim decisions and status.
Whiplash and ICBC questions
What is whiplash?
Whiplash describes a neck injury associated with rapid movement of the head and neck. Symptoms and severity vary, so an assessment is needed for individual care.
Can whiplash care be billed to ICBC?
Eligible care may be billed under an accepted ICBC claim. The clinic checks the service, provider, visit, and billing requirements before booking.
What if symptoms started later?
Some people notice symptoms after the day of the collision. Tell your provider when each symptom began and contact ICBC about any claim-reporting questions.
What should I bring to the first appointment?
Bring your ICBC claim number, collision date, photo identification, and notes about your symptoms, activities, and questions.
ICBC and whiplash resources
Review the parent ICBC hub, first-appointment guide, or related care pages.