Skip to main content
Phoenix Rehab & Holistic Health Centre
Phoenix Rehab patient discussing ICBC rehabilitation options

ICBC care and direct billing

ICBC Rehab in Burnaby and Vancouver

Physiotherapy, registered massage therapy, chiropractic, acupuncture, and counselling can support care under an accepted ICBC claim. We check visit and direct-billing eligibility before booking.

Care after a motor vehicle collision

Your provider assesses your current symptoms and recommends care that fits your presentation and claim information.

  • Neck pain, stiffness, or whiplash symptoms
  • Back, shoulder, or joint pain
  • Headaches, dizziness, or concussion-related symptoms
  • Muscle soreness or reduced movement
  • Anxiety, trauma symptoms, driving fear, or sleep disruption
  • Difficulty returning to work, driving, or daily activity

ICBC Physiotherapy

Assessment and care for pain, movement limits, whiplash symptoms, and functional goals after a collision.

ICBC Massage Therapy

Registered massage therapy for soft-tissue pain, muscle tension, stiffness, and related symptoms after a collision.

ICBC Chiropractic

Assessment and chiropractic care for neck, back, joint, and movement concerns after a collision.

ICBC care by discipline

Each discipline has its own clinical role and billing requirements. Eligibility is checked before booking.

ICBC Acupuncture

Acupuncture for pain and related symptoms after a collision when it fits the care plan.

ICBC Counselling

Counselling for anxiety, trauma symptoms, driving fear, stress, and sleep concerns after a collision.

How ICBC booking starts

Phoenix Rehab does not decide whether an ICBC claim is accepted and does not provide claim-status support.

Report the collision

Report the collision to ICBC and obtain your claim number. Contact ICBC directly for claim decisions or status.

Share your details

Provide the clinic with your claim number, collision date, contact details, and the service you want to book.

We check the visit

The clinic checks the service, provider, visit, and direct-billing eligibility before booking.

Focused ICBC guides

Use the page that matches your immediate question or care need.

ICBC counselling

Care-context information for anxiety, trauma symptoms, driving fear, and stress after a collision.

Whiplash care

What whiplash symptoms can look like and how an assessment guides the care plan.

First ICBC appointment

What details to bring, what the clinic checks, and how the first visit starts.

ICBC rehab questions

Will I have to pay at the visit?

That depends on the claim, service, provider, visit, and current ICBC rates. Phoenix Rehab checks direct-billing eligibility before booking and explains any patient responsibility it identifies.

Do I need a referral?

Referral and approval requirements can vary by service and claim stage. The clinic checks the current requirement before booking.

Can I see more than one discipline?

More than one discipline may be part of care under an accepted claim when each service and visit is eligible. Your providers coordinate care based on your needs.

Can Phoenix Rehab check my ICBC claim status?

Phoenix Rehab checks visit and billing information needed by the clinic. Contact ICBC directly for the claim decision, status, benefits, or account support.

ICBC care and process guides

Review a focused guide or contact Phoenix Rehab before booking.

Call 778-379-9888Book Now